Privacy Policy

iCreate AI Employees is a service of Wayward Media Inc. (“iCreate AI Employees,” “we,” “us,” or “our”). This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit icreateaiemployees.com, communicate with us, schedule an appointment, or interact with our AI-powered communication services.

1. Information We May Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Business or organization name
• Appointment and scheduling information
• Information you provide when communicating with us
• Information provided during telephone calls or interactions with our AI-powered services

Our website and technology providers may also automatically collect certain technical information, such as IP address, browser type, device information, pages visited, referring pages, approximate location derived from IP address, and similar website usage information.

2. AI and Voice Interactions

iCreate AI Employees provides AI-powered communication tools, including AI voice receptionists and related automated systems.

When you interact with an AI-powered voice or communication system operated by us, information you provide during that interaction may be processed by automated technologies and third-party service providers that support the operation of the service.

Depending on the configuration of the service, interactions may generate call records, transcripts, summaries, appointment information, contact records, or other information necessary to perform the requested service.

Where call recording is enabled, applicable notices and consent requirements should be provided in accordance with applicable law.

Do not provide Social Security numbers, financial account credentials, passwords, medical records, or other highly sensitive information unless specifically requested through an appropriate secure process.

3. How We May Use Information

We may use information to:

• Respond to inquiries
• Provide and improve our services
• Schedule and manage appointments
• Operate AI-powered communication systems
• Communicate with prospective and existing customers
• Maintain business and customer records
• Improve website functionality and user experience
• Detect misuse, fraud, or security threats
• Comply with legal and regulatory obligations

We may also use information for other purposes disclosed at the time it is collected or with your consent.

4. Service Providers and Third Parties

We use third-party technology and service providers to operate portions of our website and services. These may include providers of website hosting, telecommunications, artificial intelligence, voice processing, customer relationship management, appointment scheduling, email, SMS messaging, analytics, and related business infrastructure.

These providers may process information on our behalf as necessary to provide their services.

We may also disclose information when required by law, legal process, or governmental request; when reasonably necessary to protect our rights, users, systems, or property; or in connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business.

We do not represent that information submitted to third-party platforms is governed solely by this Privacy Policy. Those providers may maintain their own privacy policies and terms.

5. Cookies and Website Technologies

Our website or service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, maintain security, and improve performance.

The specific technologies used may change as our website and services develop.

6. Email, SMS, and Telephone Communications

If you provide contact information, we may use it to respond to your request, provide information about an appointment or service, or otherwise communicate with you as permitted by law.

Providing a telephone number does not, by itself, constitute consent to receive marketing calls or text messages where separate consent is required by applicable law.

You may request that we stop sending promotional communications using the opt-out mechanism provided with the communication or by contacting us.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Retention periods may vary depending on the nature of the information and the systems in which it is maintained.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information under our control.

However, no website, telecommunications system, artificial intelligence service, or electronic transmission method can be guaranteed to be completely secure.

9. Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include rights to request access, correction, deletion, or information regarding certain processing activities.

To submit a privacy request, contact us at hello@icreateaiemployees.com.

We may need to verify your identity before completing certain requests.

10. Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly seek to collect personal information from children under 13 through this website.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. Their privacy policies and terms govern their services.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The “Last Updated” date at the top of this page will indicate when the policy was most recently revised.

13. Contact Us

For questions or requests concerning this Privacy Policy, contact: